Privacy Policy

Last Updated: October 9, 2026

1. Introduction

At CoastMetalWorks, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, coastmetalworks.ca, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

When you contact us through our quote request form, we collect:

• Name
• Email address
• Phone number
• Any details you choose to share about your project

Along with your form submission, we also record how you found our website: the page you first landed on, the referring website, and any advertising campaign information included in the link you followed (such as UTM parameters or a Google Ads click ID).

When you browse our website, the advertising tools described in section 4 may automatically collect information such as your IP address, browser and device type, pages viewed, and actions taken (for example, submitting a form or tapping our phone number).

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries, prepare quotes, and provide our services.
• Understand which of our advertising and marketing efforts are working.
• Improve our website and services.
• Comply with legal obligations.

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies:

• Attribution cookies (our own). When you first visit, we store the page you landed on, the referring website, and any campaign parameters from your link in cookies that expire after 30 days. If you submit our quote form, this information is sent to us with your request.
• Google Ads. We use the Google tag to measure the results of our Google advertising, including when a visitor submits our quote form or calls us from the website. Google may set cookies and use the information it collects in accordance with Google's Privacy Policy.
• Meta Pixel. We use the Meta (Facebook) Pixel to measure the effectiveness of our ads on Facebook and Instagram and to show relevant ads to people who have visited our website. Meta's use of this data is governed by the Meta Privacy Policy.

You can limit or opt out of this tracking by:

• Blocking or deleting cookies in your browser settings.
• Adjusting your Google ad settings and Meta ad preferences.
• Using the industry opt-out tools at youradchoices.ca.

Blocking cookies will not prevent you from using our website or submitting our quote form.

5. Service Providers and Data Location

We share personal information only with service providers that help us operate our website and business, and only for that purpose. These include our website host (Vercel), our email delivery provider (Twilio SendGrid), Google, and Meta. Some of these providers store or process information outside Canada, including in the United States, where it may be subject to the laws of that country.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Withdraw your consent for us to use your information, subject to legal or contractual restrictions.

To exercise these rights, contact us using the details in section 11. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform can guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CoastMetalWorks
Unit 2, 6041 Sechelt Inlet Rd
Sechelt, British Columbia V7Z 0P5
Phone: 778-200-0246
Or use the contact form on our website.